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As a CIO or a business owner, you're facing increasing user demands, and shrinking budgets. Your challenge is to evolve an IT infrastructure management strategy that leverages existing investments, with increased service levels for end-users, improved end-user response time through proactive management, and reduced costs and increased flexibility.
Global organizations have been able to effectively achieve these objectives by outsourcing infrastructure management to specialists. These are often offshore vendors like Infrassist with the expertise and experience, backed by mature processes and powerful visibility tools.
IDC estimates that over 85% of infrastructure components can be managed from a remote location. These include servers, databases, networks, security, applications and e-biz. Such remote management of these components saves companies 40% to 60% of cost of infrastructure management and operations.

It’s Not Just the Savings.
Seven reasons why you should outsource your IT infrastructure management to someone on the other side of the planet (other than the fact that it’s up to 10-fold cheaper)
Quality The infrastructure services provider is the specialist. It's his core business.
Best practices Vendors work with multiple enterprises. There's a cross-pollination of ideas, learning and best practices.
Expertise Increased automation with integrated tools provides a common framework for operations.
Visibility Greater reporting and control—online tools provide CIOs with greater visibility, real-time control, plus historical reporting.
Scalability Let the supplier absorb the peaks and troughs of manpower needs.
The SLAs Tough, precise service-level agreements in black and white, with penalty clauses for downtime.
Specialists on tap 24x7 Businesses don't have to worry about hiring, training, retaining and retraining ERP, Unix, database, web and other experts
Some IT services are more easily shipped abroad due to skills availability and proximity requirements. Percent of infrastructure support functions that can be offshored:
  • Network Services 80%
  • Internal Help Desk 75%
  • Servers 70%
  • Maintenance 60%
  • Administration 35%
  • Mainframe 30%
  • End-user Devices 15%
(Source: Mckinsey)
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