Tecnic Group has been working with Infrassist for over 12 months now. We have completed some major projects and tasks together, to me it was about communication and getting the work done correctly and efficiently, something they done so very well. We look forward to working together with Infrassist into the future.
Josh PaulTecnic Group- Australia
They help me stay on the right track
I rely on them profoundly as they keep me up to date and to make sure that I stay on the right track and ahead of the curve.
Bren SambunathanVirtace Inc. - Canada
All my special requirements were taken care of
Having some special requirements and heavy customization of Linux servers, Infrassist worked as our helping hand during the whole process providing a wall-to-wall support to maintain the efficiency.
Pascal GasserGanesh Hosting – Switzerland
They are our go-to experts
We’ve been working with Infrassist since 2017 and I have to say that their services have transformed the way we do business. They are our ‘Go-To’ experts whenever we run into a difficult issue in Firewalls, Servers or O365s.
Philippe de GrooteSaphico – Belgium
Their team is responsive, flexible and proactive
We have been working with Infrassist for quite some time and have always found the team to be responsive, flexible, proactive and willing to offer out of the box suggestions. I am comfortable recommending their services and welcome anyone to reach out to me should you have specific questions.
Sean DendleCymax – Australia
Our client retention has grown YoY
We’ve been working with Infrassist for over 4 years now. We have accomplished some great milestones together with them. Our client retention ratio has grown YoY with the Infrassist Helpdesk team working around the clock with us. We truly recommend Infrassist.
Tom KollNetwork Access Products Inc. - USA
We have earned peace of mind and happy Customers
We have partnered with Infrassist for their 24-hour Service Desk and NOC/SOC services to watch over our systems and servers. On the backing of their efficient services and expertise, we have been able to take our business to the next level with an assurance of providing higher service levels to our customers. We have earned peace of mind, happy customers, and a team of technical experts working as our own.
Derek StandleyAdapt IT –UK
We are quite pleased with their services and immediate attention
I’ve worked with Infrassist on various occasions and found them to be very helpful and responsive. Their team has helped us with Fortigate, Forti Analyzer and FortiWiFi. We are quite pleased with their services and immediate attention
Anton de JagerCore Networks - South Africa
They are highly professional and provide exceptional service
Infrassist provides some exceptional service, and they are highly professional with their work. The staff is friendly and always happy to help
Jörg BuchheimClixOn- Berlin
Well organized and an updated Staff
They are systematic at what they do. Projects are handled with such professionalism, and they have a staff that is well-organized and up to date. Automation of tasks are a boon as it has saved a lot of our engineer’s time. We trust Infrassist and their services
Adam BrownWell Connected World- Australia
They go the extra mile<
We have been associated with Infrassist for 2 yrs, now. They have the right skills and the right, experienced people. They go the extra mile in providing service and I have personally felt that many times. They are the perfect NOC partner for us
Jose CruzJDC Systems -USA
Quick Response & Remediation<
I don’t have to worry about my customers' networks anymore, Infrassist is always present. Their response times and remediation are quick and their service consistency is top-notch
Dustin PuryearPuryear IT -USA
We are glad to have associated with them
NOC Services from Infrassist have always been excellent. Updated patches are surely a relief. We are glad to have associated with a partner like them
Chuck Van DuynhovenEasyIT -USA
I’m satisfied and happy with the Dedicated Engineer
I wish I would've signed up with Infrassist earlier. We had been looking for a skilled engineer to assist our IT Staff for long but never found one that met our criteria. These guys seemed convincing, and I thought we could give this a try. I must say I’m satisfied and happy with the dedicated engineer and the service that they have provided me.
Adam FormanSupport Wizard - UK
They seamlessly merged into our IT Team
They are the perfect IT Support partners. We’ve got great feedback from our clients and the ticket resolution is also quick- our customers are loving the prompt responses. The team did get onboarded soon and they have seamlessly merged into our Team and the tools we use. Loving the efficiency.
Daniel WatsonDaniel WatsonVertech IT Services - NZ