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70+ Clients' Network Security

Tailored Firewall Administration by Infrassist

Safeguard Your Clients’ Network Infrastructure Effectively

In today’s modern landscape of relentless cyber threats, making the network defenses rock-solid is more important than ever and more so as an MSP committing full-scale IT support to its customers. Firewall administration is a way to consistently seal vulnerabilities and uphold optimum performance, availability, and security of your clients’ network infrastructure.

A firewall serves as a first line of defense, blocking malicious sites and content and filtering network traffic to fend off internet threats. The art of firewall administration lies in balancing attainable network protection with enablement of smooth communication, without disrupting the traffic flow. However, there is no one-size-fits-all approach to striking this balance.

Given that businesses must allow access to users and applications outside their secure perimeters, careful configuration and timely reviews of firewall settings have become crucial. This is to ensure that the configurations are still effective and equipped to protect your clients’ network against any potential risks while preserving their user experience.

managed firewall admin

Maximize Network Security + Performance

Managed Firewall Admin by Infrassist

Managed Firewall Admin by Infrassist provides steadfast protection for your clients’ networks, helping you deploy and configure industry-leading firewalls from scratch and strengthen them through best practices implementation, ongoing monitoring, and timely management.

Leave the intricacies of firewall administration to our network security experts, who ensures consistent network performance while proactively minimizing any instances of productivity lost due to downtime and latency, all while reducing risks and management costs. Our firewall administration service adds expertise of our MDR team to assess threats and notify you of any risks that requires further investigation.

Gain complete network visibility that provides insights on suspicious and malicious network activities – inbound and outbound – to prevent unauthorized access and solidify intrusion prevention measures. From initial setup and configuration to life cycle management and security event management, we have got you covered.

Why Outsource Firewall Admin to Infrassist?

  • Proactive and continuous security threat management for clients
  • Achieve cost-efficiency without compromising on security
  • Offer your clients a tailor-made security strategy as a key differentiator
  • Tap into security expertise without the hiring and training hassle
  • We work in sync with your team to standardize firewall templates and settings
  • Maintain a high-level security posture. We will even learn updates on your behalf.
  • Stay on top of latest threats, ensuring your clients’ infrastructure is always equipped to defend
  • Enable informed decision-making by gaining regular insights in your clients’ network environment

Infrassist’s 5-Phase Firewall Admin Checklist

Installation

Firewall installation and setup as per the client requirement. New firewall deployment from scratch or migration of existing configuration from another firewall.

Maintenance
  1. Backup Checks
  2. Firmware/Hotfix Updates
  3. Firewall Reboots
  4. AV/IPS/Hotfix Updates
  5. Generate Weekly/Monthly Reports that can be shared with client that include
    1. Performance Report
    2. Threat Report
    3. Unused Firewall Report, etc.
  6. Daily/Weekly Log Review
    1. Web/App Filter Logs Review
    2. IPS Reports Review
    3. VPN Connection Logs Review etc.
Support
  1. Provide technical support to your clients using your ticketing system
  2. An escalation point for your tech team
Monitoring
  1. Monitor & Fix Device alerts from Central Management Portals (viz., Sophos Central, FortiAnalyzer, etc.)
Audit
  1. Audit firewalls for new clients
  2. Work with your team to standardize all setups
  3. Create templates for your firewall configurations on Central Management Portals (viz., Sophos Central, FortiManager etc.)
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Proactive Firewall Management for Ensuring Safer Outcomes & Robust Defenses

    Why Infrassist?

    We're not just another provider, but an extension of your MSP journey. We are because you are – and that’s a fact. Our robust operational acumen, technical prowess, and unwavering focus on our PROCESSES, PEOPLE, & TECHNOLOGY converge with a singular purpose: to propel MSPs to success.

    Why Infrassist?

    BecauseWe Are Exclusively Committed to MSPs

    Your SUCCESS is the heartbeat of our approach. Let’s unlock new dimensions of operational excellence by harmonizing your objectives with our expertise. With Infrassist, your MSP ascension is not just a goal, but an assured outcome.

    Let’s set you up for Success

    We're Platform Agnostic

    We Work in Your Preferred Tool Stack

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    • N-ABLE
    • panda
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    Trusted By 150+ MSPs Globally

    We have helped 150+ MSPs in upscaling their business operations. Rest assured, you will be in good company.

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    Download our Service Catalog

    Tap into our extensive service catalog and operational prowess to MASTER high customer support demands and increase profitability.

    Explore our Case Studies

    We know our stuff - and we let our results do the talking. Have a look at some of our case studies to see how we've made an impact across a diverse range of Managed IT & Professional Services projects. With our proven expertise, your next success could be right around the corner - whenever you're ready.

    FAQs

    Frequently asked questions

    Got questions? We’ve got answers. Check out our FAQs to find out more about how we can help. And if you still need more info, just give us a shout!

    FAQs

    Yes, Infrassist is equipped to manage firewalls from industry-leading vendors, including Sophos, Fortinet, PFSense, and other as included in our tool stack. We can configure and manage firewalls according to the specific client needs and standards.

    Yes, absolutely. Our Managed Firewall Admin services are scalable, allowing our MSP partners to offer customized solutions to clients of different sizes and industries. We will ensure that your specific security requirements are met. We also help our MSP partners in standardizing security policies, rules, and templates.

    Yes, Infrassist can help with the migration of existing firewall configurations from one platform to another, ensuring a smooth transition with minimal disruption to your clients’ operations. We offer 360-degree firewall solutions including Firewall Audit, Firewall Admin, Firewall Remediation, and Firewall Migration.