NOC Services to our MSPs clients
We provide 24×7 NOC services to our MSPs clients. Having technical expertise across various platforms and tools helps us serve their clients better. Our certified engineers are equipped to optimize the functionality of your RMM platforms so that you can focus on expanding your business. Our NOC team provides cost-effective, proactive solutions that help an MSP serve their clients in an agile & effective manner
24×7 NOC Support
(business hours and after-hours support services)
Helping them be proactive without burning a hole in their pockets
Well-defined and executed SLAs
Clear and concise documentation of all necessary reports
A seamless coordination between people, technologies, processes enabling quicker response times and prompt actions
24*7 monitoring & maintenance of Backup/AV/Network & Security Devices/Servers/ Workstations/Applications/ Databases
Response to all alerts that ensure system health of NOC clients of our MSP partners by keeping patches updated
Our NOC Services have been divided into two sections.
You can go for NOC Basic if you want our team to monitor alerts after which your team would do the troubleshooting.
Go for NOC Advanced if you want Infrassist to look after Monitoring Alerts as well as Troubleshooting them.
Fix failed Backups
Periodic backup restore check