secure connection failed

How to fix the “Secure Connection Failed” Error in Mozilla Firefox

Have you ever seen the “Secure Connection Failed” screen in Mozilla Firefox and been clueless about what to do? Here’s how you can fix the error.

Why does the “secure connection failed” screen show up?

To keep your device safe, there is a built-in SSL Filtering SSL Scanning feature. This feature protects you from entering malicious websites. The “secure connection failed” error that you see is because your SSL filtering is enabled.

  1. Here’s what the screen looks like
  • In spite of this, users can access the websites they want. How? Read further?

How to fix the “Secure Connection Failed” error in Mozilla Firefox

First, type about: config in the URL box

  • A screen like the one shown below will show up. Click Accept the Risk and Continue and after that, you must type OCSP below highlighted.
  • Once OCSP pops up, select the security.ssl.enable_ocsp_must_staple and toggle that value to false. Or you can double-click on it to toggle to false.

  • Now refresh/ reload the secure website error page

As you can see below, it should be working now.

Note: Firefox uses a live certificate and that is a very secure channel but after disabling this configuration, your channel does not remain secure. This is because Firefox’s live certificate is disabled after this toggle.


We upload a new blog on our website, every Thursday. You can explore our website to know more about us.

managed it services

Signs that a White label Managed IT Services provider is the right choice for you

Being an MSP(Managed Service Provider) you know why you do what you do. It is to help your customers not worry about the technical tasks because they may be overloaded or may not be technically sound to maintain a network and keep it secure. It is because you have expertise that they don’t that you started your MSP Business.  

But what if you have taken too much load and now you are the one that is overloaded with tasks? You are clueless as to what to do and you have no direction. Maybe you are aware of the concept of a white label service provider but do not know if you need one. Fret not. You are at the right place. Read this article further to know if a white label Managed IT Service Provider is the right choice for you or not. 

Outsource if you feel overloaded 

You have many customers and many nodes to manage but your engineers are overloaded and there’s no way on earth you can give them more tasks than they already have. You have taken up too many clients and it is getting difficult for your team to manage the load. They can’t take up any more tasks and the costs of hiring an engineer or two would be expensive. Not only that, if your existing engineers take up the task of training them, a lot of their existing tasks would take a back seat. And even if being the owner and a technical guy, you take up the task, then how long will you keep doing this? If you are getting involved in the IT Tasks, when will you have time to grow your business? This is when the option of outsourcing would be of great help to you as it will significantly reduce the Operational Costs. 

Why Outsource? Why not go for in-house engineers? 

Well depending on where you live (USA, Canada, Australia, New Zealand, Europe or UK) you might find that the cost of hiring a skilled, in-house engineer is a lot more when compared to outsourcing the same to engineers in a developing country. Also, if time as a factor is taken into consideration, then sourcing great talents, hiring them and training them would eat up a lot of time.  

You do what you do best, what you don’t, outsource it 

If you feel that the engineers in-house are not skilled enough to handle tasks other than the routine monitoring and troubleshooting tasks. For example, if you have never worked on Cloud before, it could be a steep learning curve for you. Processes on the cloud, the infrastructure there, and the security settings are very different and you’ll need an expert to implement these processes successfully and seamlessly (causing minimal interactions). 

Outsource if you want to expand your service portfolio 

If you are an MSP that is focused on Managed IT Services (providing on-premise support and NOC support) and let’s say you’ve never ventured into the Professional Services, you could try it now. Professional Services include Automation, Device Management, Data Loss Prevention, Advanced Threat Protection or Power Apps, SharePoint, OneDrive etc. If these are all new to you, you can choose to outsource to a company that could fill the gap. 

As mentioned above, do what you are best at, and outsource what you’re not the best at. If your team is skilled at M365 but they’ve never been into traditional MSP Business, then outsource those to experts. This would give you the ability to provide more and there will be no learning curve as well.

Outsource IT for after-hours support or overflow support 

Your engineers are already giving it their all. You can’t ask them to stretch themselves to work more. You are running short of engineering minds and you need extra hands that could work for you on weekends or during holidays or after office hours. Outsourcing IT to a company that doesn’t lie in the same time zone as yours could be really beneficial. So, if you are residing in the US and you want after-hours support since you have promised to give 24×7 NOC Support, instead of hiring engineers for the night shift, you can outsource an engineer to a service provider in a different time zone. And if you have one in-house engineer for the t shift, you can hire extra engineers from another country. 


If you want to give your customers a vast portfolio of IT services, uninterrupted support, and fewer operational costs then we suggest you partner with an individual or another company. And if you want the services to remain ghosted, that is, the service providers’ name wouldn’t be mentioned anywhere and you would have the right to present reports under your name then a White Label Managed IT Services Provider is the right choice for you.  

We can be your catalyst 

If you are a small or mid-sized MSP that is looking at cost-cutting and if you are open to outsourcing then we are here for you. The benefit of a White Label Service Provider is that we remain anonymous. So, you can pitch the services we offer in your name. The benefit for you is that you can expand your portfolio of services and offer those to your clients. A win-win situation for both.

And the plus point being, there is no learning curve for you. How? Send us an email at

Power Menu Hibernate Windows 10

How to enable Hibernate (Power Menu) via Intune

One of our MSP Partners wanted us to enable the “Hibernate” option (one of the options in the Power Menu) on all the devices in their customer’s IT network. If you want to enable the option in your IT network, continue reading this blog to know-how.

What is the “Hibernate” in Power Menu?

When you press the Start Menu or the Windows Button, or Ctrl+Alt+Delete, you get to view different options. Among those are the Power Menu options Shut down, Restart, Sleep, Lock, and Hibernate.

If you don’t see hibernate and you want to enable or disable this option across all the Windows devices in your IT Network then this is how you can push it across multiple devices using Intune.

Why enable the Hibernate option?

Hibernate uses less power than sleep and when you start up the PC again, you’re back to where you left off (though not as fast as sleep).

Use hibernation when you know that you won’t use your laptop or tablet for an extended period and won’t have an opportunity to charge the battery during that time.

Step 1. Open Admin portal with global admin credential.

Step 2. Open Intune & Go to Devices and select “Configuration Profile” & Create Profile.

Step 3. Provide the Name of your Configuration Profile.

Step 4. In the Configuration settings search for “hibernate” and select the “show hibernate in the power options menu”.

Enable “Hibernate in the power menu”

Step 5. After Configuration, go to the “Assignments” option. In this tab, select the device groups to which you want to deploy this profile or power settings.

We recommend you test this on a few pilot devices and then deploy it to every device.

If you want to add tags, add them in the next “Scope Tags” section. To review the changes you have made or the options you have selected, go to the next step which is “Review + Create.

Step 6. Shown below is the final report.

As shown below, you can see that a new option “Hibernate” has been added to the list.

power menu windows 10 intune

What is the difference between Hibernate and Sleep?

According to Microsoft, Hibernate uses less power than Sleep. Your battery will still get drained when your PC is in Sleep Mode. But if it is in the Hibernate Mode, the battery won’t drain that fast. Use this option when you know you won’t be able to charge your device for long and you need to save battery.

Sleep Mode: The reason why sleep mode uses more battery is that when you pause an operation and put the laptop on Sleep, the open files and documents get saved in memory (RAM) and are on standby. So when you open the laptop and resume your work, you can resume within seconds. Continuity is faster as it is in memory.

Hibernate Mode: Why the hibernate mode uses less battery is because the open files and documents get saved in the hard drive. It doesn’t take up much space in Memory. The computer shuts down completely but you can also resume work from where you left off, it would just take more time to load. Go for this option if you are not going to use your laptop for a long time but you still don’t want to close your documents.

Other Intune Blogs that you might like:

Install Line of Business (LOB) Apps via Intune

Install virtual android applications via Intune

White label Managed IT Services Provider

20 best questions you need to ask before you partner with a White label Managed IT Services Provider

White label Managed IT Services Provider

White label service providers remain hidden in secrecy. And in spite of that fact, they are gaining popularity and their business is emerging. Many white label service providers are on the rise. You can see white label managed IT Service Providers, you may come across white label digital marketing agencies, and so on and so forth. 

Should you go for a white label service provider? 

If you need an extra helping hand, an extended team to support you then yes, you can go for such a team. If you don’t mind disclosing the fact that somebody external to your team is helping you out then go for a white label service provider and if not, you can choose to outsource to such companies which would offer you services and expect to have their names in it as well. 

And it is not necessary that you get a White label Service Provider in your city or country. The best talents and brains are spread across the globe. Be ready to expect employees that will be geographically remote. 

And if you outsource to service providers in the South-East Asian regions, you’ll see that the resources you get will be skilled and experienced individuals as well as charge comparatively lower. 

Which factors should you consider to know which Managed IT Services Provider is right for you? 

Before you decide on partnering with a White Label Managed IT Services Provider, you should ask the following questions to your team and their team and your decision should be based on it: 

  1. Do they offer the services that you need? 
  1. Do you see yourself growing if you partner with them? 
  1. What are their goals? 
  1. Do they align with your vision? 
  1. Can they help you boost your business? Do you see a return on investment? 
  1. Do you see an overall cost reduction taking place? 
  1. Do they have the expertise and skilled engineers? 
  1. If the costs of the engineers are the same as the resources you’d find in-house, are they competitive and skilled? Do you find them worth investing upon? 
  1. Are they flexible enough to fit your needs? 
  1. Do they have a business continuity plan in place? 
  1. What are your expectations of them and what are their expectations from them? 
  1. Can they help relieve your hiring and training headache? 
  1. What is the end goal that you both want to achieve? 
  1. Will they provide after-hours and overflow support? 
  1. What is their exit strategy? Is it effortless and one with minimal bottlenecks? 

Before you get into a business partnership with any entity, let alone a White Label Managed IT Services Provider you need to ask yourself the following questions: 

  1. How long have they been in this business? 
  1. Do they have a track record of excellence? 
  1. What do their existing partners have to say about them? Are they happy with the service? Have they scaled profitably?

And if they are a new company that doesn’t have any or many clients: 

  1. Are they passionate enough when it comes to business? 
  1. Do you feel like you can trust them and their Team after having talked to them?  


These questions are surely good enough to get you started on your journey of partnering with a Managed IT Service Provider who offers White Label Services. Once having discussed this with your team and if you feel that the answers to these are satisfactory enough, if you feel confident that they can do the task for you and align with your goals and needs then you can go ahead.

In addition to this, a bonus tip would be to check their social media profiles, their presence and activity on it would be an add-on factor that you can consider too and will be a good enough proof for you.

These are just a few basic suggestions that we have provided in order to help you get into a great business partnership but the choice is always yours? 

Some of these blogs may be of interest to you: 

IT Outsourcing from India: 6 reasons why you should 

How to get the right clients for your MSP Business 

Why you need an RMM Admin to make life easy 

ConnectWise Automate: Show devices that are more than X years old 

Fix Clock Drift Monitoring Error on N-able N-central 

Take Control RDP Connections not working in N-Central 

How to fix Microsoft Error Code 80090016 

IT Outsourcing

IT outsourcing from India: Here are 6 reasons why you should

We have all talked about IT Outsourcing many times. We thought why not address outsourcing IT to a country like India. Initially, when companies started outsourcing to India, the main motive behind it was to cut back on costs. But due to the many advancements being made. it’s not just about cost-cutting anymore. People have got skilled, innovative and agile talents to work for them. They are not just a mere outsourced team anymore but a team that adds value and helps generate more revenue.

The IT Services that are outsourced the most in India are Software Development, Web and App Development and Technical Support (something that we, Infrassist, are a part of).

So here is why, one should outsource your IT Service to India, the undisputed leader. 

The fastest growing Tech Hub in the world 

Based on the data from tech-data provider which was analysed by international trade and investment agency London & Partners (L&P), Bengaluru emerged as world’s fastest-growing, mature tech ecosystem since 2016. 

Also commonly known as the Silicon Valley of India, investments which were at $1.3 billion in 2016 have raised to $7.2 billion in 2020 – which is 5.4 times increase. 

Investments in another major metropolitan city of India, Mumbai, have increased 1.7 times. The amount was around $0.7 billion in 2016 which rose to $1.2 billion in 2020. 

There’s no doubt that this emerging trend that is being noticed in these 2 cities, would catch up in the nation, in its entirety. 

Bengaluru has people coming from all across the country, to make a career, especially in IT, being one of the major industries. 

The tech-savvy, youth population 

“India is home to a fifth of the world’s youth population “  

We can say the country has a young population. The country has a growing youth population that is extremely tech-savvy. Digital Revolution has taken the country by storm and you’ll see companies like WhiteHat Junior teaching kids as young as 6 years to code and develop software. Talks are on to include coding and development as a subject in schools. 

The curious mindset of the people and their ability to “google” and find answers to the questions. This self-learner attitude in the population has made everyone independent when it comes to tech. 

There’s nothing that you won’t get a solution to. 

In India, 550 million users actively use the Internet every day, which is the second-highest number in the world.

The Mindset and skills 

With the government of the nation pushing the youth towards entrepreneurship and innovation, to feed the young minds with the mindset of being “job creators” instead of “job seekers” initiatives like “Digital India” aims at starting a Digital Revolution. Things have changed drastically in the previous decade. 

Because of the importance and priority given to the IT Sector in India, the government has formed tax policies. The Information Technology Act has also allowed various tax benefits for the people.

Low Operational and Labor Costs 

When compared to the rest of the technology-driven countries, you can count India to be the best country you can outsource to. Considering the skills you get, the language, and the hard-working, dedicated and knowledgeable people that you get at that price. Labour costs in India are much lower compared to the other IT outsourcing destinations (especially when you count on, skills and expertise). 


Well, the slang may not be as polished as that of a Native English Speaker, the focus and power given to English speaking in India is high. A population of about 4.5 million people who know how to speak English. Ever Since Kearney, the global management consulting firm began the Global Services Location Index to see the attractiveness of India when it comes to IT outsourcing and offshoring, we have topped the list right from 2004 to 2021. 

Also, India is said to be the second-largest English-speaking country. And within the next decade, it is expected to quadruple. So, this becomes an added advantage. 

Time Zone and Festivals 

India falls into a time zone which benefits the companies that plan to cater to their customers 24×7. For example, someone in the United States or Canada would highly benefit from outsourcing their IT to India considering the “almost 12 hrs.” time difference. And another advantage is that holidays would be covered. Since very rarely would any festival coincide with the ones celebrated in India. 

The same goes for offering extended after-hours support to countries like Australia, New Zealand, the UK and other European countries.

Conclusion – IT Outsourcing to India 

Surely there may be some disadvantages and every coin has 2 sides but factors such as the highly efficient youth population that is tech-savvy and considering the growth that the country is witnessing when it comes to advancements and progress in the Technology Sector. So, if you invest in India or invest in the IT Services sector in India, it’s a given that you will reap the benefits of it now, and in the future.

What also sets the IT Industry in India apart is the ability and the mindset of continuous growth and innovation. Also, the fact that it is the fastest growing IT hub when compared to its South-East Asian neighbours.


We upload tech blogs on our website every week. Here’s where you can find the blogs that we have uploaded to date.

nutanix vm

How to increase Disk Space in Nutanix VM

We recently got a request from one of our MSP Clients where he asked us to increase the Disk size for the C Drive on Nutanix. Their disk space got full and we could not reduce it any more than we had.

The challenge was to increase the disk space irrespective of all of that.

What is Nutanix?

Nutanix helps accelerate business across public and private clouds. It helps simplify the complexity present in the cloud with its software-defined multi-cloud platform. Along with cloud management, it also offers database services and desktop services.

The thing we check first is Disk Management to check there any unallocated space is there or not.

Unfortunately, there was no unallocated space was there, so we need to increase it from the host.

Login to the Nutanix VM host:-

After login Screen

Then Select VM from the top-left drop-down.

Then select the VM. I would prefer to search it from the search box.

Then you will have the option to Update the VM as shown in the below image

Scroll down and you will have the Disk option.

You can confirm the Disk group from the disk management which needs to be updated.

In our case, we needed to update the Disk scsi.0 where my system Drive C is located.

Update the required size here. We wanted to increase it to 200 GB

After that go to the Disk Management you will see the added space to the unallocated space.

Right-click on the Drive C > Extend Volume > add the size


Keep an eye out on our blog section as we upload new blogs every week. We demonstrate solutions to technical problems that you as an MSP must be facing.

Wbadmin.msc fatal error

Getting fatal error while loading Wbadmin.msc snap-in

You get this message if your desktop repository has failed. Especially when even if you have a Windows Server Backup role installed, it would still show up the below mentioned error.


The Scheduled backup policy folder in the task scheduler is missing or broken. On startup, the wbadmin.msc snap-in queries, the scheduled tasks resulting in an error when they are missing or otherwise broken.

It also would happen when your backup location disk was failed.

In our case, backup disk health was fine and so we decided to delete the backup catalogue and re-create a new backup schedule by performing below steps:


Open Task scheduler > Navigate to Microsoft > Windows > Backup. Note the start of the backup job.

Open elevated command prompt and run this command: wbadmin delete catalog

Enter Y or Yes to continue

After compiling the above command, you should not be able to see any task for backup in the Task scheduler

Open the User Interface Wbadmin.msc, Now you will not see the fatal error message.

Create a new backup schedule.

After creating a new backup schedule, you will see a new task created for backup in the task scheduler.


Infrassist uploads a new blog every week. Keep an eye on our blog section to learn more about resolutions to all your technical problems.

MDM Authority

How to Enable MDM Authority instead of Microsoft 365 Authority

Being an IT Admin, you must set MDM Authority prior to enrolling any devices for management. But if you are a tenant using the 1911 service release and later, the MDM authority is automatically set to Microsoft Intune. But what if you are unable to push apps via Intune? You need to enable MDM Authority for that. Here’s how you can do it. Here’s a real scenario of how we resolved it for one of our end customers.

I have recently started working with one of the Azure test environments and have been trying to push some applications like the ones below, to manage devices via Intune.

  • Google Chrome
  • Nitro PDF
  • Office 365 Deployment

When I download the above applications and try to push it via Intune to the managed device it’s not recognized and shows the application is still in process when I check Manage App on the device.

So how to solve this and recognize why is it not pushing the application to manage the device?

Here is how you can change the settings to easily push and manage apps via Intune.

Step 1

First, you need to login into the Azure Intune Admin console.

Step 2

Once you have logged in, select the Apps option from the left panel in the Intune Admin Portal.

Step 3

Once you click on the App option, MDM Authority is shows Microsoft 365 Authority instead of Microsoft Intune.

Microsoft 365 Authority under MDM Authority

If it shows Microsoft 365 Authority instead of Microsoft Intune, its means it offers fewer management features than Intune.

Microsoft Intune under MDM Authority

It can add Intune, a cloud-only, fully-featured MDM service, to your Office 365 MDM Authority.

Step 4

If you want to change MDM Authority from Microsoft 365 to Microsoft Intune, you need to open this link and check the Intune MDM Authority option.

Step 5

After opening the above link, you may see the below screen where it gives the option to select Intune MDM Authority. Select the option and click on add.

Step 6

Once Intune MDM Authority gets added, you can see the below screen.

Instead of Microsoft 365 Authority, now it has changed to Microsoft Intune.

Once you get this done, you’ll see that all your Intune App Policy will work fine.

Pushing applications to your managed devices will now be possible.

Frequently Asked Questions

What is MDM in O365?

MDM stands for Mobile Device Management and as the name suggests, it helps an organization manage the devices enrolled within their network. It is in-built within the Office 365 platform

What is MDM enrollment?

Enrolling devices in MDM Intune helps the organization manage the devices that are in their premise.

Can MDM track browsing history?

No. MDM cannot track browsing history but it surely can restrict certain apps and browsers.

What can Intune MDM see?

When your organization enrolls a company device under Intune MDM, they cannot see your personal information or your emails, texts, pictures, files, search history, passwords etc.
However, what they can see is your device number, the model, device IMEI, App inventory, App names etc.

Is Intune free with Office 365?

Intune is a paid subscription. It is not included in the Office 365 subscriptions and M365 Basic and Standard Subscriptions but it is available in M365 Business Premium and its Enterprise, Education and EMS range of licenses.


If you want to know how you can install Line of Business Apps using Intune, then make sure you read this blog right here, where we show you a step-by-step procedure of how you can do the same.

Apart from that, we keep uploading technology-related blogs every week, keep an eye out on our blog section.

Join Microsoft Teams Meeting 2022

8 latest features you need to know now before you join Microsoft Teams Meeting in 2022!

Microsoft Teams has come up with some interesting new features that will just UP the Meetings game. We had covered a similar topic months ago, where we had talked about 8 Microsoft Teams Features you were unaware of or that you need to use. That blog was focused on general features. This one is only focused on features you need to know before you join Microsoft Teams Meeting in 2022. Features that are new and will be highly useful when you’re presenting via Teams. 

We are damn sure and positive that these are only going to be more and more useful to you. 

Before you Join Microsoft Teams Meeting – Noise Suppression 

Join teams meeting

Right before you start a meeting, you can click on the gear icon (above) and a pop up will open up on the right hand side (as shown below)

You can enable or disable Noise Suppression from here.

For that, you need to go to: 

But how to set the level of Noise Suppression level. Do you want it to be highly suppressed or low? 

On your Teams App, click on the 3 dots (ellipses) on the top right side of the top bar> Click on Settings>Devices>Noise Suppression.

As seen above, you can now adjust the amount of background noise suppression you want to have. The Suppressor will only detect human voices and eliminate all possible noises. 

Play around with the levels of suppression to see for yourself on what works best for you. 

Display your video over the content screen 

Ever seen those gaming videos where the person is playing a video game and you can see it on the main screen but you can also see the gamer on a mini screen within the rectangular gaming window itself? 

Well, that’s now possible on Teams as well. 

Not just that, you have 4 types of presenter modes available now. 

During a Teams Meeting, click on the Share Screen button, then you’ll see the following options on the box that opens up… 

As seen below, 

You have 4 options like Content Only, Standout, Side-by-Side and Reporter. 

In the Standout View, your entire background would disappear and only you’ll be visible on top of the Window that your sharing. 

In the Side-by-Side Format, the viewers will be able to see the content on the left side and you on the right side. 

In the Reporter Layout, your video and the content would be displayed diagonally. 

Answer Questions in the order they are asked

Earlier during a teams Meeting, if 10 people raised a hand to ask a question, it’s difficult to remember who asked first, all you can do is randomly answer questions. 

But now, Teams has a new feature where if Person A has asked a question first and Person B was the second one to ask, the numbering would be shown beside their hand. 

Now isn’t that convenient? If you want to know about more Microsoft Teams Features that will help you ease collaborations in 2022, read this blog.


As you click on the Share Screen Button during a Teams Call, you’d see that there is now an option of Microsoft Whiteboard. 

Once you click on that, a screen like the one below will open. 

On the left pane, you’ll see options like Notes, Text, Images, Reactions, Shape, Templates and Documents.

You can explore and use all of these to collaborate the way you would, in-person. 

If you click on Template, you’ll see a bunch of categories like: 

Explore it for yourself, but as you can see, you’ll find options like the ones shown below:

Aren’t these awesome? 

You can also right texts, highlight texts, underline texts and even point at texts.

If you want the lines you draw or scribble to be straight, just hold the Shift Button down. 

Just try these out and explore for yourself. 

All in all, we think it is one awesome feature to have to enhance team collaborations and even play games virtually.

Turn on Live captions 


Yes, just like there are Auto-generated captions in Youtube videos, now you get the same feature in a Teams Meeting as well. 

Let’s say for example, you are in a Teams Meeting and you are finding it hard to understand the English that somebody else is speaking; turn on Live Captions. 

How can you turn this feature ON? Go to the ellipses (the three dots) on the bar above. As the menu pops up, you can see the option of “Turn on live captions” in the list below. 

As you click on it, the feature will be enabled and as the person speaks, you will see the text appear below the main screen. 

You can even turn it off if you do not feel the necessity to have it.

Turning off Computer Audio

Let’s say you have shared your screen and you are playing a video. 

For the audience to be able to hear the audio that is being played, you will have to have “Computer Audio” enabled. 

You can enable and disable it before you enter the meeting, and you can also do the same when you are within the call as well. 

Go to the Share Screen option, you’ll see that there is an option of “Include Computer Audio” in it. You can enable or disable it. 

And there’s also a third way of doing it instantly. 

Once you have started sharing your screen, you need not always go to the Main Share Screen option.

The Share Screen Tool bar that appears on top, lets you switch presenter modes as well as enable or disable the computer audio. 

Disable Camera and Mic for all attendees 

This feature could be useful for many, especially Teachers. 

It may seem like a tricky situation first, like it did to us too. 

While our team was testing this out, inspite of the Organizer turning the “Mute All” option ON, participants were still able to unmute themselves. 

But the catch here is, as the option says “Mute all Attendees”. What you have in your list initially are not attendees, they were “Participants”. So first, you need to turn all participants into Attendees. 

How can you do that? 

Click on the ellipses beside the participant that you want to make an attendee. Click on the “Make an Attendee” option. 

Once you have done that, 

As you click on the “Show Participants” option and click on the three dot ellipses, you can see that you can now Disable and Enable Camera and Mic for all attendees at once. 

Here‘s how you can change participant settings in a Teams meeting.

They will not be able to enable it back until the organizer clicks on the “Allow Mic” “Allow Camera” option for specific people. 

Multi-Spotlight feature 

A feature that was launched way back in Oct 2020, has now been polished. Now the Teams Meeting Organizer can spotlight multiple people at once. 

During the Teams Meeting, just click on the ellipses on the person you want to highlight.

Frequently Asked Questions

How to create a team in Microsoft Teams?

Creating a Team in Microsoft Teams gives you the ability to chat and share files and documents with a specific set of people.
To create a team, Open Microsoft Teams > Teams (on the left pane) >Join or create a Team (bottom left side)

How to change the background in Microsoft Teams?

You can do this in 2 ways:
1) Before getting into a meeting, ensure you have turned your camera on and then you’ll see the option of “Background Filters” beside it. Once you click on it, you’ll see a bunch of options within it.
2) Change the background in Teams when the meeting is going on – for that, click the ellipses (3 dots) on the top bar, choose the “Apply background effects” option in the list and choose from the backgrounds available.

How to set up a Microsoft Teams Meeting?

To set up a Teams Meeting, Open Microsoft Teams > Calendar (on the left pane) > Meet Now/New Meeting (depending on your need). If you click on “New Meeting”, you’ll have the option to add title, add attendees, set the date and time and write a little description regarding the meeting.
Or you can simply click anywhere on the calendar and you’ll still be able to start a meeting.

How to join a Microsoft Teams Meeting?

When you have accepted a Teams Meeting invite, it gets added to your calendar. So, you need to go to the calendar option on the left side pane and look for the scheduled meeting. Besides that, you’ll see a “Join” option. Click on that and you’ll be able to join the Meeting.

How to record a Microsoft Teams meeting?

Once the meeting has begun, you can start recording it by going to the ellipses on the top bar and there you’ll find the option of “Start Recording”. Once you click on that, everyone present in the Teams Meeting will be notified saying that the “Meeting is being recorded”.


Microsoft has made such good use of the lockdown period that Microsoft Teams has become an inextricable part of our professional lives. You use Teams on a daily basis, but do you use it solely to communicate or arrange meetings when they can be used for so much more? Read this blog to learn about some underutilised Microsoft Teams features which will help your team ease collaboration and work more efficiently.