Windows security keeps asking for username and password errors in Office 365

Many Outlook users report that Windows Security keeps asking for Outlook passwords. Wherever a user clicks, be it on the cancel button or log in, the prompt will appear repeatedly. This article explains how to stop Windows Security from asking for usernames and passwords.

Step 1: Open your Outlook application and try to enter your username and password.

Step 2: You can try to install the latest updates to resolve this issue. To update Office, navigate to File Office Account > Update Options > Update Now.

Step 3: Open the credential manager from the control panel. Remove all office 365-related credential information from the window credentials tab.

Graphical user interface, text, application, email

Description automatically generated

Step 4:  Now go to Windows Search bar and open Registry Editor, then browse the below location: 


You can type this path in the search bar also.

Here you have to create 3 new Keys, 

  • Create a new DWORD named “EnableADAL” and give it a value 1.
  • Create a new DWORD named “DisableAADWAM” and give it a value 1.
  • Create a new DWORD named “DisableADALatopWAMOverride” and give it a value 1.

-Close all the open windows and restart your system. And then open outlook.

How to Import PST in M365

How to Import PST in M365 using AZ copy

If you are switching over to Office 365 you’d probably want your old emails with you. So to get your mail into Office 365, we can import a PST file. While small mailboxes can be done in Outlook self, for large mailboxes you might need to use import tools like Azure AzCopy. To guide you with the same, we have written an article that will guide you on how to import PST files into Office 365

To import PST files to user mailboxes, you first have to assign the “Mailbox Import Export” role. By default, this role isn’t assigned to any role group.  Using the admin portal or PowerShell, you can add the Mailbox Import Export role to the Organization Management role group.

After the role is assigned, follow the below steps:

Step 1: Copy the SAS URL and download Az Copy 

  • Go to   and sign in using the credentials for an administrator account in your organization.
  • In the left panel of the compliance portal, click on Data lifecycle management > Import.
  • On the Import tab, click Add Icon. New import job.
  • Enter the name for the PST import job, and then click Next. 
  • On, the next page, select the option “Upload your data” and click Next.  
  • Next, on the Import data page, do the following two things:

Point A: Copy the SAS URL to upload data.Point B: Link to download AZ copy application.

Point B: Link to download AZ copy application.

Step 2: Upload your PST files to Microsoft 365

  • Open the command prompt on your local computer and navigate to the location of your PST file.
  • Go to the directory where you have downloaded the azcopy.exe file using CMD.
  • Run the following command to upload the PST files to Microsoft 365.

 azcopy.exe copy “<Source location of PST files>” “<SAS URL>”

[In my case] Source: “D:Latest Curracon”


Step 3: Azure storage Explorer to connect Azure storage.

  • Download and install the Microsoft Azure Storage Explorer tool.
  • Start the Microsoft Azure Storage Explorer and On the Select Resource page in the connect to Azure Storage dialog, click Blob container.

In the left side panel, click on the third “Connect” icon. Then select Blog Container. Click Next.

Then select the option “Shared Access Signature URL(SAS)”. Click Next.

Enter the Display Name and SAS URL. Click Next.

  • On the Select page, you can select the SAS tab and enter SAS URL in the following tab.
  • The ingestion data container is opened which contains the PST files that you uploaded in Step 2.
  • When you’re finished using Storage Explorer, right-click ingestion data and then click “Detach” to disconnect from Azure storage.

Step 4: Create the PST Import mapping file

  • Download the CSV file from the following link  and fill up the required details like Workload, Name [PST file name], Mailbox, In Archive, and Target Root Folder.
  • After that, you need to upload this file on the Import data page [Step 1]. Once it’s uploaded you need to validate it and save the job.
  • Click refresh to update the status information displayed in the Status column. When the analysis is complete and the data is ready to be imported, the status will change to Analysis completed.

Step 5: Filter data and start the SY Import Job

  • On the Import tab in the compliance portal, Select the import jobs that you created in the above step and click Import to Microsoft 365.
  • Filter your data according to your requirement and complete this step.
  • Once your data is successfully imported, you can verify the status from the compliance portal.

Power Menu Hibernate Windows 10

How to enable Hibernate (Power Menu) via Intune

One of our MSP Partners wanted us to enable the “Hibernate” option (one of the options in the Power Menu) on all the devices in their customer’s IT network. If you want to enable the option in your IT network, continue reading this blog to know-how.

What is the “Hibernate” in Power Menu?

When you press the Start Menu or the Windows Button, or Ctrl+Alt+Delete, you get to view different options. Among those are the Power Menu options Shut down, Restart, Sleep, Lock, and Hibernate.

If you don’t see hibernate and you want to enable or disable this option across all the Windows devices in your IT Network then this is how you can push it across multiple devices using Intune.

Why enable the Hibernate option?

Hibernate uses less power than sleep and when you start up the PC again, you’re back to where you left off (though not as fast as sleep).

Use hibernation when you know that you won’t use your laptop or tablet for an extended period and won’t have an opportunity to charge the battery during that time.

Step 1. Open Admin portal with global admin credential.

Step 2. Open Intune & Go to Devices and select “Configuration Profile” & Create Profile.

Step 3. Provide the Name of your Configuration Profile.

Step 4. In the Configuration settings search for “hibernate” and select the “show hibernate in the power options menu”.

Enable “Hibernate in the power menu”

Step 5. After Configuration, go to the “Assignments” option. In this tab, select the device groups to which you want to deploy this profile or power settings.

We recommend you test this on a few pilot devices and then deploy it to every device.

If you want to add tags, add them in the next “Scope Tags” section. To review the changes you have made or the options you have selected, go to the next step which is “Review + Create.

Step 6. Shown below is the final report.

As shown below, you can see that a new option “Hibernate” has been added to the list.

power menu windows 10 intune

What is the difference between Hibernate and Sleep?

According to Microsoft, Hibernate uses less power than Sleep. Your battery will still get drained when your PC is in Sleep Mode. But if it is in the Hibernate Mode, the battery won’t drain that fast. Use this option when you know you won’t be able to charge your device for long and you need to save battery.

Sleep Mode: The reason why sleep mode uses more battery is that when you pause an operation and put the laptop on Sleep, the open files and documents get saved in memory (RAM) and are on standby. So when you open the laptop and resume your work, you can resume within seconds. Continuity is faster as it is in memory.

Hibernate Mode: Why the hibernate mode uses less battery is because the open files and documents get saved in the hard drive. It doesn’t take up much space in Memory. The computer shuts down completely but you can also resume work from where you left off, it would just take more time to load. Go for this option if you are not going to use your laptop for a long time but you still don’t want to close your documents.

Other Intune Blogs that you might like:

Install Line of Business (LOB) Apps via Intune

Install virtual android applications via Intune

change sharepoint site url

Change SharePoint site URL from the initial domain to a different domain with a PowerShell Script

So here’s the scenario.

One of our UK Based MSP partners had signed up with an end customer who had an M365 tenant with a name that wasn’t needed anymore.

We’ll get it straight…

Let’s assume 4 partners together opened up a firm and the domain name was with the initial of all these four people. Out of the four, 2 have withdrawn their stake from the company and so they are now left with a domain name that has the initials of them all. It doesn’t make sense right?

They did change the name of their organization, but a domain name is something that can’t be changed just like that. Especially when a lot of users are already present in the tenant.

They kept on adding users and services in that tenant, and it just made it more difficult to change the domain name. And because of that, it was not possible to delete that tenant and create a new one too.

We got a request from our MSP Client where we were asked if could specifically change the initial domain name for the SharePoint sites.

This scenario could be common for many since companies do undergo rebranding, mergers, acquisitions or a split.

The only point to be noted here is that we can perform this domain change procedure for SharePoint and OneDrive URLs only.

Ensure that the URL is not taken. Make sure it is available.

P.N. As we are white-labelled service providers, we cannot disclose the names of our MSP Clients or their end customers unless they have given us permission to do so. Hence the names we have used for this blog are only for example purposes. These are not real names.

First Step to change Sharepoint site URL:

In our first attempt to rename the added initial domain, we realized that it was not possible to change or modify it as M365 didn’t permit that.

Here’s a step-by-step procedure of how we went ahead with the same.

WARNING: Make sure you’ve carefully read about the SPO Tenant rename and understand its impact on your organization

Here’s how we changed the domain name on SharePoint and OneDrive:

Goal: To add the domain name suggested by the end-user

Let’s assume that the end customer name is “LANJABIL”, consisting of the initials of all 4 founders of the organization. The first two founders (L.A. and N.J.) have left, and now we are left with (A.B. and I.L.).

  • We navigated to with the Global administrator account and then some of the PowerShell modules needed to be installed.
    • Install-Module -Name Microsoft.Online.SharePoint.PowerShell
  • Then we will have to connect PowerShell to the SharePoint site with the global administrator account and need to enter the SharePoint site address which needs to change. In our case it is


  • Connect-SPOService -Url
  • Then we require to run the command which will make changes to the default URL and it will change it to the new requested URL
    • Start-SPOTenantRename -DomainName “ABILlimited” -ScheduledDateTime “2022-04-26T21:58:00”
    • Note:- I have already added this domain to the M365 account and have got it verified as well, the scheduled time should be more than 24 hours from your Device time.
  • After that, it will take 24 hours to propagate the changes to all SharePoint sites.
  • I have added a screenshot for the Reference
    • GUI reference in the SharePoint
    • First, it was showing this URL as displayed in the below picture.
  • After Running the PowerShell script and waiting for 24 hours, the new link has appeared
  • PowerShell reference screenshot:-

Points to remember: –

  • This change affects only SharePoint and OneDrive URLs. It doesn’t mean that the name would change in email addresses.
  • If you have set up multi-geo, this feature cannot be enabled for your organization
  • You can only rename your SharePoint domain once every six months
  • Once you change your SharePoint domain you cannot go back to the original name
  • If you have deleted any of the SharePoint sites, it cannot be restored after the change. So before you make the change, ensure to check the sites that you have deleted and if you want to restore any of those.
  • Check if Before changing your domain name, review any sites and OneDrive accounts that have been locked to determine if the lock should be removed

Frequently Asked Questions

How to set up a SharePoint Site?

Visit the SharePoint website and click on +Create Site. Enter the type of site you want to have, give a name to it, edit the site name etc. And voila! You have a SharePoint Site ready. You can only create a site if you have global admin access or if you have the permission to create subsites.

What is a SharePoint Hub Site?

As the name suggests, it is a centralised hub that allows an organization to connect and organize different SharePoint sites. A hub where different sites (Could be team-wise, region wise or project wise) are shown at once so that it is easier to discover related content and be able to apply branding and a common site structure across all associated sites, at once.

How do I change a SharePoint site from private to public?

Go to your SharePoint Online Site and then go to the Settings Gear, under that click on Site Info and there you have the Privacy Settings option to make your site public or private.

How to backup a SharePoint site?

Go to SharePoint, and choose the site you want to take the backup of, go to Documents and then click on the Sync. When you click on sync, the documents get saved to your OneDrive and desktop. But with the sync, any change that you make to the SharePoint file, it’ll be reflected on the desktop file as well.

What is a SharePoint Communication Site?

Using a SharePoint Communication Site you can present and broadcast your news, media, reports and their status to others in a visually appealing manner.

Weekly Tech Blogs

We upload blogs on our website every week. So keep an eye on these if you want to get solutions to your tech problems.

How to configure Azure Site Recovery for Hyper-V on-premises to Azure

Before we delve into this, we’d like to give you a brief on what Azure Site Recovery is. Being in the IT Services Industry, it becomes very crucial for a Managed Service Provider (MSP) to adopt a well thought BCDR Strategy. BCDR stands for Business Continuity and Disaster Recovery. It is meant to keep your data safe and your work up and running causing minimal to no hindrances even when outages occur. You can set up and manage replication, failover, and failbacks. You can even replicate on-prem virtual machines.

Azure Recovery Services contributes to this strategy.

Site Recovery can manage replication for:

  • Azure VMs replicating between Azure regions
  • On-premises VMs, Azure Stack VMs, and physical servers


Prepare on-Premises Hyper-V:

1) Review requirements and prerequisites

2) Verify your internet access. So, if you’re controlling access by an IP address, make sure that the IP address-based firewall rules can connect to Azure Datacenter IP Ranges and the HTTPS (443) port. Allow IP address ranges for the Azure region of your subscription.

3) Prepare to connect to Azure VMs after failover

We assume that you already have the following set-up in place:

  • A Recovery Services Vault in the Azure portal
  • A physical computer on which you want to install the configuration server

If TLS 1.0 is disabled on the computer where the configuration server is being deployed, make sure TLS 1.2 is enabled and that the.NET Framework version 4.6 or later is installed (with strong cryptography enabled).


Log in to the Azure portal

In the portal, go to the Recovery Services vaults blade and select your vault.

In the Resource menu of the vault, click Getting Started and scroll down to the Hyper-V machines to Azure section.

Click over Prepare infrastructure.

Check all the pre-requisites- network, storage, OS and other resources are all adequate.

Once the minimum requirement is tested, select the “Yes, I have done it” option in the drop-down under deployment planning.
Click on Next.

On the next tab (Source Settings), select the client_HyperVsite and move ahead to the next page.

Azure Site Recovery

The next tab is “Target Settings”. Choose the required subscription, resource group, post-failover deployment model, storage account and network suitable for the replication. Move ahead to the next page.

Select the Virtual machines for which you want to enable Replication.

The fourth tab is Replication settings, here, select the OS type, OS disk and Disks that you want to replicate.

Moving next, select the Replication Policy and finally go through the summary of all the configurations.

Once checked, click on Enable replication at the bottom of the window.

Once you have done that, check replication health, status, failover health and Active location in the Replicated items section of your selected vault.

Steps to Install the Provider on HyperV on-premise Server:

1) Run the setup file

2) Now in the Azure Site Recovery Setup wizard, go to Microsoft Update. Opt in to use Microsoft Update to check for any Provider updates

3) Accept the default installation location for the Provider and Agent in Installation, and then click Install.

4) After installation, in the Microsoft Azure Site Recovery Registration Wizard, go to Vault Settings, select Browse, and in Key File, select the vault key file that you downloaded

5) Specify the Azure Site Recovery subscription, the vault name, and the Hyper-V site to which the Hyper-V server belongs

Frequently Asked Questions

What is Hyper V?

Hyper-V is a hypervisor or a server virtualization tool that would allow one to create virtual computing environments. You can then manage and operate multiple OS from a single Physical Server.

What is the difference between Hyper-V and VMware?

Hyper-V and VMware both are hypervisors. Hyper-V is a virtualization tool from Microsoft and VMware is from VMware.
Hyper-V supports Windows and Linux whereas VMware supports Windows, Unix, Linux and macOS.
Hyper-V is suitable for smaller organizations since its cost is based on the number of cores on the host.
Whereas, VMware is suitable for larger organizations since it is billed on the number of CPUs.

How to disable Hyper-V?

Firstly, to know if your Hyper-V is active or not, type Win+R, and type msinfo32.exe and in the System Information tab that opens up, you can see if the Hyper-V is enabled/active or not.

Once you have checked that, go to the Control Panel > Programs > Programs and Features > Turn Windows features on or off

Click on the + beside Hyper-V > Hyper-V platform > uncheck the box beside Hyper-V Services

Once you do this, the Hyper-V would be disabled.

What are the benefits of Azure Site Recovery?

No need to maintain hardware
Since it’s in the cloud, it will be accessible from anywhere
The cost would be comparatively less
Deploy replication, failover, and recovery

How much does Azure Site Recovery cost?

The cost would depend upon the average number of instances that are billed.
It is also free to use for the first 31 days then it is charged at $16 and $31.


Infrassist uploads a new blog every week. Keep an eye on our blog section to learn more about resolutions to all your technical problems.

MDM Authority

How to Enable MDM Authority instead of Microsoft 365 Authority

Being an IT Admin, you must set MDM Authority prior to enrolling any devices for management. But if you are a tenant using the 1911 service release and later, the MDM authority is automatically set to Microsoft Intune. But what if you are unable to push apps via Intune? You need to enable MDM Authority for that. Here’s how you can do it. Here’s a real scenario of how we resolved it for one of our end customers.

I have recently started working with one of the Azure test environments and have been trying to push some applications like the ones below, to manage devices via Intune.

  • Google Chrome
  • Nitro PDF
  • Office 365 Deployment

When I download the above applications and try to push it via Intune to the managed device it’s not recognized and shows the application is still in process when I check Manage App on the device.

So how to solve this and recognize why is it not pushing the application to manage the device?

Here is how you can change the settings to easily push and manage apps via Intune.

Step 1

First, you need to login into the Azure Intune Admin console.

Step 2

Once you have logged in, select the Apps option from the left panel in the Intune Admin Portal.

Step 3

Once you click on the App option, MDM Authority is shows Microsoft 365 Authority instead of Microsoft Intune.

Microsoft 365 Authority under MDM Authority

If it shows Microsoft 365 Authority instead of Microsoft Intune, its means it offers fewer management features than Intune.

Microsoft Intune under MDM Authority

It can add Intune, a cloud-only, fully-featured MDM service, to your Office 365 MDM Authority.

Step 4

If you want to change MDM Authority from Microsoft 365 to Microsoft Intune, you need to open this link and check the Intune MDM Authority option.

Step 5

After opening the above link, you may see the below screen where it gives the option to select Intune MDM Authority. Select the option and click on add.

Step 6

Once Intune MDM Authority gets added, you can see the below screen.

Instead of Microsoft 365 Authority, now it has changed to Microsoft Intune.

Once you get this done, you’ll see that all your Intune App Policy will work fine.

Pushing applications to your managed devices will now be possible.

Frequently Asked Questions

What is MDM in O365?

MDM stands for Mobile Device Management and as the name suggests, it helps an organization manage the devices enrolled within their network. It is in-built within the Office 365 platform

What is MDM enrollment?

Enrolling devices in MDM Intune helps the organization manage the devices that are in their premise.

Can MDM track browsing history?

No. MDM cannot track browsing history but it surely can restrict certain apps and browsers.

What can Intune MDM see?

When your organization enrolls a company device under Intune MDM, they cannot see your personal information or your emails, texts, pictures, files, search history, passwords etc.
However, what they can see is your device number, the model, device IMEI, App inventory, App names etc.

Is Intune free with Office 365?

Intune is a paid subscription. It is not included in the Office 365 subscriptions and M365 Basic and Standard Subscriptions but it is available in M365 Business Premium and its Enterprise, Education and EMS range of licenses.


If you want to know how you can install Line of Business Apps using Intune, then make sure you read this blog right here, where we show you a step-by-step procedure of how you can do the same.

Apart from that, we keep uploading technology-related blogs every week, keep an eye out on our blog section.

Power BI

Microsoft Power BI: Read this simple explanation

Basic information of Microsoft Power BI

Power BI is like that classmate of yours, who easily understands complex concepts which no one can understand but can teach it to you in layman’s terms. 

Power BI is an interactive, data visualization platform from Microsoft. If you have worked with platforms like Tableau, you’d know what to expect and how it works. 

In Tableau, you can import large data and present it in a way that is not only visually appealing but is easy for the audience to understand. 

Similarly, Power BI does the same with the usage of AI (Artificial Intelligence).

If you are not familiar with any data visualization platform, this is how they work. Any Data visualization tool or Power BI for that matter, lets you import data, analyze, gain insights, generate reports and share it seamlessly among people within the organization. It is built on the foundation of Microsoft Excel. The tool is highly useful and handy for businesses of all sizes, whether it be a small business or a medium or large-sized business. Business analysts of the organization can use the tool to create data models and generate reports. 

You can even embed Power BI reports on your website or apps. 

Power BI can be used on the cloud and you can also download a desktop and mobile application version of it. 

Tableau is comparatively harder to learn and grasp when compared to Power BI.

Power BI has a free service, and also paid subscription services. You can create customizable dashboards so that you see an overview of insights on things that you want to be displayed. You can create reports and include graphs and charts in a way that depicts a story or helps you in the process of storytelling. You can import files and databases from multiple sources to Power BI. Files or data can be imported from – Excel, XML, PDF etc. and from databases like SQL Server databases 

Power BI comes up with monthly updates and adds something new almost every week.

Components of Power BI 

Within the platform or tool of Power BI are included multiple apps: 

Power Map: This Lets you view data in a geographical, 3-dimensional way. View your data on a globe or map. The feature is also available in Excel. 

Power Query: It helps transform data and prepares it for further use. Power Query is also a very profound tool within Excel that allows a user to import data to excel from various sources. Post which, the data can be cleaned and set for further requirements. 

Power Q&A: When you click on the “Ask your questions here” bar in the Power BI dashboard, it’ll show you pre-determined options which you can choose and generate charts. You can even pin the generated reports on the dashboard of your choice. Not only that, you can ask questions in your language. Let’s suppose you have the state-wise sale and distribution data of Unilever products. If you type in the question bar, “The top 5 products sold in Texas”, or the “least sold product in Minnesota” it will show you the answer. In simpler terms, you don’t have to go through the data and filter it and find the answers. You can also use Cortana to ask questions and gain access to charts and graphs. 

Power Pivot: Again, an excel add-in is also a part of Power BI. It is a tabular data modelling tool 

Power View: Create and view your visually beautified data  

Why you should use Power BI? 

Minimal Training Required: With minimal training and an easy learning curve, Power BI can be learnt and used by any. 

Ability to handle large data: Power BI has the power to take large numbers of data and present it in easy to understand, visually appealing charts or graphs. 

Create once, updates automatically: Create a report using the data only once and then every time you add something to the datasheet or edit something, it automatically reflects in the Power BI Report. The dashboards also get updated in real-time. Hence, you can view past data, present data and also lets you predict future patterns. 

Cortana and Power BI: You can also use Cortana to ask questions and gain access to charts and graphs. 

Easy Integration: Not only can you use Power BI with Microsoft Native products like M365 and Dynamics 365, but it also integrates well with Google Analytics, Salesforce, SAP, Mailchimp etc. 

Different Versions of Power BI 

Power BI Desktop – the free version. Could work when it comes to a small organization. You can embed and publish reports to the web, connect to more than 70 data sources and export your report to PowerPoint and Excel as well. But it doesn’t allow peer-to-peer sharing, you cannot analyze the data, you cannot embed APIs and Controls. 

Power BI Mobile – An app to be used on Mobile devices like Mobile or tablets. 

Power BI Service – This entire service is hosted on Azure. 

Power BI Pro – You get access to advanced features but it is a pay-per-user license. You can share reports and data with your peers given that they too have a Power BI License. 

Power BI Premium – Here you can get licenses as per the scale. Typically useful for larger organizations. You pay the amount for a certain amount of storage and processing capacity and then as many users can be added and they can utilize the features. This is useful for those that use the platform extensively. 

Power BI Report Server – For those that want to keep their data on-premises, instead of putting it on the cloud. 

Power BI Embedded – This gives the ability to users to embed data and reports into their own app. No need to build something of your own. 

Frequently Asked Questions

How to share Power BI report?

In Power BI, on the top bar you’ll find a Share Option. When you click on it, you’ll be prompted to enter the name of the person you want to share it with, and you can send it.

How to create a Power BI dashboard?

The visuals and charts or graphs you see on the Power BI Dashboard are known as Tiles. The dashboard is supposed to give you an overview of the most crucial details you want to see at the front. How do these tiles show up on your dashboard? You generate reports from the datasets. You’ll find a Pin shaped u0022Pin the visualu0022 symbol besides a graph or chart. When you click on it, a pop-up will open up which asks you if you want to pin it to the existing dashboard or the new dashboard. That is it. Once you click on u0022Pinu0022, it’ll be pinned to the dashboard of your choice.

How to update Power BI Desktop?

First, you need to get notified everytime there’s an Update, for that, open Power BI, go to Fileu003eOptions and Settingsu003eOptionsu003eUpdatesu003eTick the check boxu003eOk.u003cbru003eSecond Step, if there are any pending updates, when you open the app, you’ll find an option in the bottom right.

How to use Power Query in Excel?

Power Query helps simplify the process of importing data from multiple sources and helps sort them in Excel to be used in the most convenient and usable format. To use it, open Excel, go to Datau003eQueries u0026amp; Connections u003e Queries. You’ll get a list of queries, select the query.

What is Power Pivot?

Another Business Intelligence tool within Excel which lets you to import data from multiple sources and in millions, to an Excel Workbook. You can create relationships between heterogeneous data, build PivotTables and PivotCharts, and analyze the data for you to make timely business decisions without requiring any IT assistance.

Some other helpful resources:

Did you know that Microsoft Teams has come up with some really cool new features for the Teams Meetings? You can read this blog to know more about it. Apart from that, we upload blogs on our website every week. Keep an eye out for our blog section.

Install Virtual Android Application

Install Virtual Android application using Intune – This is how

Here is how you can install a virtual android application using Microsoft Intune. Before we dive into the topic, here are two things, which we cover in the article, that you need to be aware of.

  1. Bluestacks
  2. Intune Company Portal

And if you already know about these two, you can jump straight to Step 1.

What is BlueStacks?

You must have heard about Bluestacks already, it is a free-to-download, Android emulator. This means it lets you virtually download android applications available on Play Store, into your desktop.

What does “virtually” here mean?

It creates a replica / virtual version of an Android Mobile device on your desktop.  

While you can use BlueStacks to run almost any Android app (it’s compatible with about 97% of the apps in the Google Play Store), the app has found its largest audience with Android users who want to play mobile games on their desktop computer.

What is Intune Company Portal?

Company portal is an app that provides access to corporate apps from any network. A few prerequisites should be met such as your company must have a Microsoft Intune subscription and your account should also be set up before you begin using this app. Please ensure that you must have a work account to enroll yourself in Intune.

Why install Company Portal?

It lets you browse and install company applications

Because of it being associated with Intune, it lets you manage devices that are enrolled inyour organization and in Intune, it also lets you wipe all information from the device of an employee you may have left the organization.

Step 1: Install Bluestacks application from the below link.

The screen that you see below, is the Bluestacks home page.

Step 2: Login into Play Store.

Step 3: Download Intune Company Portal from Play Store.

Step 4: Once the app gets downloaded, open Company Portal and sign in with your Office 365 Credentials.

Step 5: Accept the Terms and Conditions.

Step 6: Add your device to the Company portal.

Step 7: Allow the system to sync with Microsoft Intune.

Step 8: Now login to

Step 9: Select or click on Intune option

Step 10: Click on Endpoint Manager Admin Center.

Step 11: Click on Apps on your left side pane and click on Android.

Step 12: Then Download the .apk file (the executable app file) of any application of your choice. Here for example purposes, I was downloading Facebook’s .apk file.

Step 13: Go back to the Microsoft Endpoint Manager admin centre.

Step 14: Click on Add

Step 15: Select App type and choose Line of business app and then select

Step 16: Click on Select app package file and choose your .apk file which you download. And then OK.

Step 17: Give the name, FACEBOOK, in publisher and click on Next

Step 18: In Group mode click on Add group and select in which group you want to add.

Step 19: Then Review and Create the Policy.

Step 20: Check your Bluestack Homepage (shown below) and you can see your application. In my case, I Installed the Facebook application which is shown on the Homepage.

Frequently Asked Questions

What is Bluestacks? Is it safe to use?

As long as you install Bluestacks through their own website, it’s safe. You should be more careful if you’re trying to install it from other 3rd party sources.

How do I deploy an app using Intune?

Intune supports a wide range of app types. If you want a detailed procedure of how you can deploy a Line-of-Business App via Intune, then check out this article.

Can Android be virtualized?

Android devices can run virtual machines and even emulate other operating systems.

What are android application types?

There are 3 types of Android apps: Native Apps, Web Apps and Hybrid Apps.
Native Apps are built for a mobile device’s operating system, irrespective of whether it is an Android or iOS. As it is Native, a native Android app cannot be used on an iOS device and an iOS device cannot be used on an Android phone.
Web Apps are accessed via a web browser. These are actually responsive websites that can mould themselves based on the device it’s been used on. Web Apps use minimal resources and hence may or may not have reduced performance.
Hybrid Apps are the offline versions of native apps. They don’t need an active internet connection for you to use them. They need much less coding and are less expensive. These apps have access to your camera, gallery, contact lists etc.

What is Company Portal used for?

It is an app that lets employees securely have access to organizational resources and simplifies the tasks you need to do for work.
Enroll your device to access corporate resources, view and manage enrolled devices and wipe them off when the employee leaves or theft takes place, single sign-on to reduce the number of sign-ins, browse and install business apps.


This is how you can install any Google Play Store Android application on your desktop with the help of Microsoft Intune.

If you want to know how you can install Line of Business Apps using Intune, then make sure you read this blog right here, where we show you a step-by-step procedure of how you can do the same.

Join Microsoft Teams Meeting 2022

8 latest features you need to know now before you join Microsoft Teams Meeting in 2022!

Microsoft Teams has come up with some interesting new features that will just UP the Meetings game. We had covered a similar topic months ago, where we had talked about 8 Microsoft Teams Features you were unaware of or that you need to use. That blog was focused on general features. This one is only focused on features you need to know before you join Microsoft Teams Meeting in 2022. Features that are new and will be highly useful when you’re presenting via Teams. 

We are damn sure and positive that these are only going to be more and more useful to you. 

Before you Join Microsoft Teams Meeting – Noise Suppression 

Join teams meeting

Right before you start a meeting, you can click on the gear icon (above) and a pop up will open up on the right hand side (as shown below)

You can enable or disable Noise Suppression from here.

For that, you need to go to: 

But how to set the level of Noise Suppression level. Do you want it to be highly suppressed or low? 

On your Teams App, click on the 3 dots (ellipses) on the top right side of the top bar> Click on Settings>Devices>Noise Suppression.

As seen above, you can now adjust the amount of background noise suppression you want to have. The Suppressor will only detect human voices and eliminate all possible noises. 

Play around with the levels of suppression to see for yourself on what works best for you. 

Display your video over the content screen 

Ever seen those gaming videos where the person is playing a video game and you can see it on the main screen but you can also see the gamer on a mini screen within the rectangular gaming window itself? 

Well, that’s now possible on Teams as well. 

Not just that, you have 4 types of presenter modes available now. 

During a Teams Meeting, click on the Share Screen button, then you’ll see the following options on the box that opens up… 

As seen below, 

You have 4 options like Content Only, Standout, Side-by-Side and Reporter. 

In the Standout View, your entire background would disappear and only you’ll be visible on top of the Window that your sharing. 

In the Side-by-Side Format, the viewers will be able to see the content on the left side and you on the right side. 

In the Reporter Layout, your video and the content would be displayed diagonally. 

Answer Questions in the order they are asked

Earlier during a teams Meeting, if 10 people raised a hand to ask a question, it’s difficult to remember who asked first, all you can do is randomly answer questions. 

But now, Teams has a new feature where if Person A has asked a question first and Person B was the second one to ask, the numbering would be shown beside their hand. 

Now isn’t that convenient? If you want to know about more Microsoft Teams Features that will help you ease collaborations in 2022, read this blog.


As you click on the Share Screen Button during a Teams Call, you’d see that there is now an option of Microsoft Whiteboard. 

Once you click on that, a screen like the one below will open. 

On the left pane, you’ll see options like Notes, Text, Images, Reactions, Shape, Templates and Documents.

You can explore and use all of these to collaborate the way you would, in-person. 

If you click on Template, you’ll see a bunch of categories like: 

Explore it for yourself, but as you can see, you’ll find options like the ones shown below:

Aren’t these awesome? 

You can also right texts, highlight texts, underline texts and even point at texts.

If you want the lines you draw or scribble to be straight, just hold the Shift Button down. 

Just try these out and explore for yourself. 

All in all, we think it is one awesome feature to have to enhance team collaborations and even play games virtually.

Turn on Live captions 


Yes, just like there are Auto-generated captions in Youtube videos, now you get the same feature in a Teams Meeting as well. 

Let’s say for example, you are in a Teams Meeting and you are finding it hard to understand the English that somebody else is speaking; turn on Live Captions. 

How can you turn this feature ON? Go to the ellipses (the three dots) on the bar above. As the menu pops up, you can see the option of “Turn on live captions” in the list below. 

As you click on it, the feature will be enabled and as the person speaks, you will see the text appear below the main screen. 

You can even turn it off if you do not feel the necessity to have it.

Turning off Computer Audio

Let’s say you have shared your screen and you are playing a video. 

For the audience to be able to hear the audio that is being played, you will have to have “Computer Audio” enabled. 

You can enable and disable it before you enter the meeting, and you can also do the same when you are within the call as well. 

Go to the Share Screen option, you’ll see that there is an option of “Include Computer Audio” in it. You can enable or disable it. 

And there’s also a third way of doing it instantly. 

Once you have started sharing your screen, you need not always go to the Main Share Screen option.

The Share Screen Tool bar that appears on top, lets you switch presenter modes as well as enable or disable the computer audio. 

Disable Camera and Mic for all attendees 

This feature could be useful for many, especially Teachers. 

It may seem like a tricky situation first, like it did to us too. 

While our team was testing this out, inspite of the Organizer turning the “Mute All” option ON, participants were still able to unmute themselves. 

But the catch here is, as the option says “Mute all Attendees”. What you have in your list initially are not attendees, they were “Participants”. So first, you need to turn all participants into Attendees. 

How can you do that? 

Click on the ellipses beside the participant that you want to make an attendee. Click on the “Make an Attendee” option. 

Once you have done that, 

As you click on the “Show Participants” option and click on the three dot ellipses, you can see that you can now Disable and Enable Camera and Mic for all attendees at once. 

Here‘s how you can change participant settings in a Teams meeting.

They will not be able to enable it back until the organizer clicks on the “Allow Mic” “Allow Camera” option for specific people. 

Multi-Spotlight feature 

A feature that was launched way back in Oct 2020, has now been polished. Now the Teams Meeting Organizer can spotlight multiple people at once. 

During the Teams Meeting, just click on the ellipses on the person you want to highlight.

Frequently Asked Questions

How to create a team in Microsoft Teams?

Creating a Team in Microsoft Teams gives you the ability to chat and share files and documents with a specific set of people.
To create a team, Open Microsoft Teams > Teams (on the left pane) >Join or create a Team (bottom left side)

How to change the background in Microsoft Teams?

You can do this in 2 ways:
1) Before getting into a meeting, ensure you have turned your camera on and then you’ll see the option of “Background Filters” beside it. Once you click on it, you’ll see a bunch of options within it.
2) Change the background in Teams when the meeting is going on – for that, click the ellipses (3 dots) on the top bar, choose the “Apply background effects” option in the list and choose from the backgrounds available.

How to set up a Microsoft Teams Meeting?

To set up a Teams Meeting, Open Microsoft Teams > Calendar (on the left pane) > Meet Now/New Meeting (depending on your need). If you click on “New Meeting”, you’ll have the option to add title, add attendees, set the date and time and write a little description regarding the meeting.
Or you can simply click anywhere on the calendar and you’ll still be able to start a meeting.

How to join a Microsoft Teams Meeting?

When you have accepted a Teams Meeting invite, it gets added to your calendar. So, you need to go to the calendar option on the left side pane and look for the scheduled meeting. Besides that, you’ll see a “Join” option. Click on that and you’ll be able to join the Meeting.

How to record a Microsoft Teams meeting?

Once the meeting has begun, you can start recording it by going to the ellipses on the top bar and there you’ll find the option of “Start Recording”. Once you click on that, everyone present in the Teams Meeting will be notified saying that the “Meeting is being recorded”.


Microsoft has made such good use of the lockdown period that Microsoft Teams has become an inextricable part of our professional lives. You use Teams on a daily basis, but do you use it solely to communicate or arrange meetings when they can be used for so much more? Read this blog to learn about some underutilised Microsoft Teams features which will help your team ease collaboration and work more efficiently.

Error Code 80090016

How to resolve Microsoft Error Code 80090016

Microsoft Office Error Code 80090016 After Changes in Microsoft Account details or any Hardware Replacement

You may get this error after changes in your Microsoft account details which are configured while activation of Microsoft office or after replacement of any hardware in your computer: “Your computer’s Trusted Platform Module has malfunctioned. If this error continues, contact your system administrator with the error code – 80090016”

error code 1

Cause of the error code 80090016

Changes in Microsoft Account associated with office activation or changes in system board (Hardware replacement) is causing the Office licensing and Outlook Exchange authentication to fail. This might be related to one of the following reasons:

  1. The folder generated by office applications no longer matches the authentication tokens generated by the original Trusted Platform Module (TPM) chip.
  2. May be related to using a PIN to sign-in.


Solution for error code 80090016

Here we give you 2 solutions to resolve the error code issue:

Below are steps for resolving the Trusted Platform Module (TPM) and/or using a PIN for Signing-in:

TPM Solution

  • Log off the current user.
  • And then login on the workstation using the administrator account. Rename the following folder:


  • To: C:\users\$dir\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy.old
  • Now, log off from the administrator account and login as the user.


Note: Please remember that you need to do this with the affected user account logged off. You can log in as a different administrator or do this via network share.

Once you launch Outlook and Teams, it should work fine. You would notice that you may have been signed out from OneDrive as well. Sign in to OneDrive as well to check if it is functioning normally or not.

After starting Outlook, you will need to re-enter your password. You may get an organization prompt, select Yes to “Allow my organization to manage this device”.

This method may throw the same TPM error once more but if you ignore it. Outlook should continue to load and will not show the error again.


Repair Your PIN & Picture Password Solution

  • Open File Explorer. (Press Window + E to open File Explorer)
  • Browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC


  • Delete everything in this folder.
  • If you find that you cannot delete anything due to an administrator error, add .old at the end of the folder name.
  • Go to Settings > Accounts > Sign-in Options

error code 4

  • Click Add a PIN and set your PIN.error code 6
  • Delete and re-create the Account in question.



Frequently asked Questions

What is Trusted Platform Module (TPM)?

It is a security-related function that is hardware-based and is used to authenticate your PC. It stores your credentials, certificates and confidential data. If you happen to see an issue with this, you might not be able to log in to certain services. But at times, it may end up malfunctioning. How? Users will not be able to access applications such as Outlook or Teams. A TPM Chip includes many physical security mechanisms which make it tamper-resistant. Malicious software will not be able to tamper with the security functions of TPM.


What causes trusted platform module malfunction?

The TPM malfunction issue can be seen in your Windows 10 and it is encountered due to interference of the PC Health Checkup application. This is when your PC is checking if it’s compatible to run on Windows 11 or not. The way you can fix this error is by clearing all TPM Keys. For which you need to go to the Start menu > Type Windows Security > Device Security > Security Processor > Security Processor Troubleshooting > Clear TPM. 

Another way to resolve the 80090016 malfunctions is to solve it as mentioned above.


Does clearing TPM delete files?

Another question that may arise now is “Does clearing TPM, delete files?”. The answer to this is clearing TPM will delete the owner authorization value. Unless you’re handing over your PC or laptop to somebody else, you do not need to clear TPM.


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