How To Fix SSMS Installation Stuck Issue

Overview

Unable to update SQL Server Management Studio to a newer version due to setup being stuck on the “Loading packages. Please wait…” window.

Scenario

When you want to upgrade the existing SSMS version by running the new version’s Installer, you will find that setup keeps stuck on the “Loading Packages. Please wait” screen

Procedure

• Cancel ongoing installer setup

• Remove all temp files from %temp% folder (C:\Users<user name>\AppData\Local\Temp)

NOTE: User name would be the name of the user profile through which the installer run

• Open the register and remove “HKLM\SOFTWARE\WOW6432Node\Microsoft\Microsoft SQL Server Management Studio” or execute via cmd (with admin rights):

• reg DELETE “HKLM\SOFTWARE\WOW6432Node\Microsoft\Microsoft SQL Server Management Studio” /reg:32

• Run the installer again with admin rights and it should work now.