If you’re using ConnectWise Automate RMM, and you want to change display C-drive utilization in the Executive Summary report, read further.
ConnectWise Automate RMM- formerly known as Labtech, is a popular brand for remote monitoring and management. The tool is said to help eliminate technician inefficiencies, automate IT Services, and much more.
In the Executive Summary Report generated by ConnectWise Automate, the Workstation drive utilization section displayed unwanted information. As you can see in the image below, the previous report showed Workstation Drive Utilization statistics of C-drives along with information of recovery drives (which was not needed). The 100% Drive Utilization may seem alarming to a viewer at first- which happened in the case of our client. They wanted us to work on this and wanted a solution where only the disk drive utilization of C Drives would show. After all, that was the information that mattered the most.
In order to set this up, these were the steps that we followed:
Lastly, if you need help with more such IT Solutions, feel free to reach out to us. We’ll be happy to resolve your queries.